Business Support Panel

The support you need to grow your business. 

Running a business can be challenging at times. As you experience growth, new challenges arise and often it’s having access to specialist support when you most need it that can make all the difference.

The Business Support Panel is an initiative of Noosa Council’s Economic Development team in response to the Covid-19 pandemic. Our aim is to support local businesses as they start, grow, and adapt.  

The Business Support Panel is designed to support the success of our local businesses at various stages of their business. The program provides Noosa businesses with free access to specialist advisors across key business focus areas. 

The aim of the program is to support the success of local business at their various stages of business development through the assistance of specialist advisors.  

The program was initially introduced to assist business during the difficult early stages of the Covid -19 pandemic.  It now focusses on growing stronger and more resilience businesses that ultimately provide secure employment opportunities. 

How the Business Support Panel works

Noosa business owners and operators can access free personalised support from the Business Support Panel. Noosa Council will subsidise up to 2 hours of support from an approved Panelist.

Business owners can arrange a one on one (face to face or virtual) appointment for up to 2 hours at no cost to them. The Business Panelist will provide specialist advice specific to your business challenge so you can take action in your business.

Business owners may access support from no more than 3 Panelists, with each from a different focus area or category.


The Business Support Panel consists of specialists in the following areas: 

  1. Crisis Communications - Small Business Comms Support during lockdowns and restrictions 
  2. Business Management & Strategy
  3. Accounting & Business Planning 
  4. E-Commerce
  5. Digital Marketing Audit 
  6. Digital Transformation   
  7. Human Resources & Employment 
  8. Communications & Marketing 
  9. Innovation & Business Models
  10. Arts & Culture 
  11. Sustainability Audit 
  12. Business Mentoring Noosa 

Eligibility to access the Business Support Panel: 

  • You are a local business wanting professional advice to start, grow, or adapt your business in one of the specialist advice areas listed.
  • Your business has an ABN with a registered business address in the Noosa Shire. 

How to access the Business Support Panel

To engage one of the Business Support Panel specialists, contact the provider directly on the contact details listed on this page.
 

List of Providers 

  • Kristy Weller 

    Kristy is an independent consultant offering communications support to help your business through COVID-19-related challenges. If you’ve found yourself wondering how to keep employees updated on changes in restrictions that impact your business, or finding it hard to answer employee or customer questions, or thinking about how you would react if your business became a COVID contact site, this consulting session can help.  

    Kristy is a writer and communications consultant with 19 years of experience in communications, marketing, crisis communications, crisis planning, strategic writing and creative writing. She has worked in Australia and across Asia, and has managed crisis communications for workforce strikes, product recalls, natural disasters and terrorist attacks. She is now also the owner/operator of a hospitality venue in Noosa and understands the current pressure that small businesses are facing. Her unique perspective and experience means she can offer practical solutions and support to help you prepare for COVID scenarios and communicate effectively through them as they arise.

    Offering:

    A two-hour consultation session, covering the following areas:

    1. Assessment of your current operations, stakeholders, and a brief risk analysis.
    2. Mapping of COVID scenarios and communications plans:
    • Scenario one : restrictions and/or mandatory masks
    • Scenario two : lockdown
    • Scenario three : COVID case within your business

    Who it’s for:

    Any small to medium-sized business in Noosa shire, who is facing COVID-related challenges in their operations. This consultation is especially helpful to businesses in hospitality, retail or service sectors with customer-facing employees.

    Outcomes:

    After your consultation, you’ll receive the following tools:

    1. A COVID plan of attack for your business, so you’re ready to activate communications and other steps as soon as a scenario arises.
    2. A set of ready-to-use templates to help you communicate with stakeholders for current or future scenarios. These are ready to cut and paste for quick use or easy adaptation to your own business situation.
    3. A short “Frequently Asked Questions” document and simple answers, that you can use with customers and share with your team.​​​​​​​

    Cost:
    Free

    Contact:
    ​​​​​​​

    Kristy Weller
    0424 020 401
    kristy.weller@gmail.com
    LinkedIn: www.linkedin.com/in/kristyweller4567

  • 1.. Coombe Consulting

    I am a 20 year veteran of the big corporate world who grew a conscience and went into SME consulting 8 years ago.  My experience ranges across many industries and functions.  I have also started several businesses of my own, including the Coldstream Brewery in Victoria, so I am speaking from experience, not just textbooks. I specialize in cashflow management, leadership enablement, and business plans/strategic planning.

    Offering

    Offering advice on:

    • Cashflow planning
    • Business plan development
    • Strategic reviews / business expansions
    • People management skills development
    • Advisor management (Making sure you get the best out of your accountants and lawyers)
    • Business coaching (Over the years I have seen it all!)

    Cost
    Free

    Contact
    Peter Coombe
    Telephone: 0425 715 160
    Email: Peter@coombeconsulting.com.au
    Website: Coombe Consulting 
    Linkedin: Peter Coombe 

  • Coombe Consulting

    I am a 20 year veteran of the big corporate world who grew a conscience and went into SME consulting 8 years ago.  My experience ranges across many industries and functions.  I have also started several businesses of my own, including the Coldstream Brewery in Victoria, so I am speaking from experience, not just textbooks. I specialize in cashflow management, leadership enablement, and business plans/strategic planning.

    Offering

    Offering advice on:

    • Cashflow planning
    • Business plan development
    • Strategic Reviews / business expansions
    • People management skills development
    • Advisor management (Making sure you get the best out of your accountants and lawyers)
    • Business coaching (Over the years I have seen it all!)

    Cost
    Free  (up to two hours) 

    Contact
    Peter Coombe
    Telephone: 0425 715 160
    Email: Peter@coombeconsulting.com.au
    Website: Coombe Consulting 
    Linkedin: Peter Coombe 

     

  • One of the biggest costs for business is waste, energy and water bills.  If you'd like advice on how to run your business in a more environmentally friendly manner and save money, talk to the local ecoBiz Consultant.  ecoBiz is a free program funded by the Queensland Government and delivered by the Chamber of Commerce & Industry Queensland (CCIQ) that helps businesses audit their resource use and reduce costs from waste, water, and energy bills.

    Offering 

    Receive a free two-hour onsite coaching session with one of our local sustainability experts, such as Sunshine Coast-based Michael Davis, to identify opportunities for your business to: 
    •    Save money by reducing your energy, water and/or waste bills.
    •    Become more efficient and improve sustainability.
    •    Take measures today to limit energy consumption, conserve water and divert waste from landfill.

    Following your coaching session, you will receive a report with tailored recommendations to help your business take action.

    Cost 

    FREE 

    Contact details 

    Phone: 1300 731 988

    Email: ecobiz@cciq.com.au

    Website: ecobiz.cciq.com.au 

  • 1. Bwitched 

    An independent digital marketing and advertising consultant with over 17 years experience focusing on conscious marketing.

    Offering 

    Our consultation will take 60-90 minutes, either via Zoom or in person (depending on location) and is for small to medium size business and organizations.

    You will receive an online questionnaire beforehand and I will follow up with a summary and next steps after our meeting.

    Our E-Commerce consultation can include:

    • Quick website audit based on e-commerce best practice (usability etc) 
    • Quick marketing and platform audit 
    • Define gaps
    • Recommendations on what to focus on next 

     

    We also offer a  Digital Marketing Audit  and Communications and Marketing Support.  (please refer to those topics on this page for more information) 

    Cost 

    FREE (up to 2 hours) bwitched

    Contact details 

    Yvonne Pflieger

    BWitched
    Telephone: 0438 693 158 
    Email: Yvonne@bwitched.com.au
    Web: www.BWitched.com.au
    LinkedIn: www.linkedin.com/in/yvonnepflieger

    2. HULK Media  

    Is a data driven marketing agency that focuses on optimising every customer touch point to grow your revenue. 

    Offering 

    Our consultation will take 60-90 minutes, either via Zoom or in person (depending on location) and is for any size business from start-up to ASX listed. 
    You will receive an online questionnaire beforehand and I will follow up with a summary and next steps after our meeting.
    Depending on your needs our consultation can include:

    • Advertising – Facebook, Google, display, print 
    • Website  - useability, engagement, ecommerce, search engine optimisation 
    • Customer Relationship Management (CRM) – what software is best for you, Lead nurture, lead scoring 
    • Define gaps
    • Recommendations on what to focus on next 

    Cost: Free 
     
    Contact Hulk Media
    Mobile: 0416 306 675
    Email: jaysen@hulkmedia.com.au
    Web: www.hulkmedia.com.au 
    Linkedin: www.linkedin.com/in/jaysen 
    Video: Hulk Media

     

  • 1. BWitched 

    An independent digital marketing and advertising consultant with over 17 years experience focusing on conscious marketing.

    Offering 

    Our consultation will take 60-90 minutes, either via Zoom or in person (depending on location) and is for small to medium size business and organizations.

    You will receive an online questionnaire beforehand and I will follow up with a summary and next steps after our meeting.

    The Digital Marketing Audit can include:

    • Assess current digital marketing activity (including advertising)
    • Discuss recent developments in the digital world
    • Understand what works and what doesn’t
    • Define gaps
    • Recommendations on what can be improved

    BWitched also offer E-commerce and Communications and Marketing Support.  (Please refer to those topics on this page for more information) 

    Cost 

    FREE Bwitched

    Contact details 

    Yvonne Pflieger
    BWitched 
    Telephone: 0438 693 158 
    Email: Yvonne@bwitched.com.au
    Web: www.BWitched.com.au
    LinkedIn: www.linkedin.com/in/yvonnepflieger

     

     

    2. HULK Media  

    Is a data driven marketing agency that focuses on optimising every customer touch point to grow your revenue. 

    Offering 

    Our consultation will take 60-90 minutes, either via Zoom or in person (depending on location) and is for any size business from start-up to ASX listed. 
    You will receive an online questionnaire beforehand and I will follow up with a summary and next steps after our meeting.
    Depending on your needs our consultation can include:

    • Advertising – Facebook, Google, display, print 
    • Website  - useability, engagement, ecommerce, search engine optimisation 
    • Customer Relationship Management (CRM) – what software is best for you, Lead nurture, lead scoring 
    • Define gaps
    • Recommendations on what to focus on next 

    Cost: Free Hulk Media
     
    Contact 
    Mobile: 0416 306 675
    Email: jaysen@hulkmedia.com.au
    Web: www.hulkmedia.com.au 
    Linkedin: www.linkedin.com/in/jaysen 
    Video: Hulk Media

     

  • HULK Media  

    Is a data driven marketing agency that focuses on optimising every customer touch point to grow your revenue. 

    Offering 

    Our consultation will take 60-90 minutes, either via Zoom or in person (depending on location) and is for any size business from start-up to ASX listed. 
    You will receive an online questionnaire beforehand and I will follow up with a summary and next steps after our meeting.
    Depending on your needs our consultation can include:

    • Advertising – Facebook, Google, display, print 
    • Website  - useability, engagement, ecommerce, search engine optimisation 
    • Customer Relationship Management (CRM) – what software is best for you, Lead nurture, lead scoring 
    • Define gaps
    • Recommendations on what to focus on next 

    Cost: Free Hulk Media
     
    Contact 
    Mobile: 0416 306 675
    Email: jaysen@hulkmedia.com.au
    Web: www.hulkmedia.com.au 
    Linkedin: www.linkedin.com/in/jaysen 
    Video: Hulk Media

     

  • 1. Grange HR Consulting 

    Offering 

    Grange HR provides a range of support and solutions to help you manage your team, productivity, growth and all HR related matters. We are flexible to meet in person over a coffee, via phone call or Zoom. Book a FREE consultation to find out where your HR processes, documents and compliance may need some enhancement.

     

    HR Services & Advice

    • HR compliance, policies, employment contracts and planning for flexible working arrangements
    • Recruitment, including comprehensive position descriptions and Award pay classification
    • Supporting employee’s psychological wellbeing

     

    Organisational Development

    • HR-related workforce growth plans and structure design
    • Managing productivity and performance for business growth
    • Culture shaping and strategies to enhance the employee experience and engagement

     

    Leadership & Coaching

    • Leadership and team development workshops including one-to-one coaching
    • Leadership skills for business owners and managers to build resilience and adaptiveness
    • Individual HR Masterclass session to help manage your HR functions, processes and matters more confidently

    Grange Consulting

    Cost
    FREE consultation and/or HR services 

    Contact details
    Tammy Teplyj
    Telephone: 0425 734 680
    Email: tammy@grangehrconsulting.com.au
    Linked in: Tammy Teplyj
    Web: Grange HR Consulting 

     

     

     

  • Kevin Wilson - Curator and Arts Writer  

    Personalised  assistance from an experienced visual arts curator, consultant, and writer who has directed and worked across major public galleries in Melbourne, Brisbane, Albury and Noosa covering fine art, craft and design and social history. Founder of the Linden Postcard Show and the Noosa Floating Land art and environment project.

    Offering 

    Kevin Wilson can assist you to understand where your practice is positioned within the ecology of the art world and how you can develop strategies to develop it further. Kevin can provide critical feedback on your work and offer detailed advice on:

    • Applying for exhibitions and grants
    • Writing about your work 
    • Marketing your work
    • Running your art practice as a business

    Cost Kevin Wilson
    FREE (up to 2 hours) 

    Contact details 
    Kevin Wilson
    Telephone: 0423 186 862
    Email:Kevin Wilson
    Instagram: @kevincurator 
    Video: Kevin Wilson

     

     

  • BWitched

    An independent digital marketing and advertising consultant with over 17 years experience focusing on conscious marketing.

    Offering 

    Our consultation will take 60-90 minutes, either via Zoom or in person (depending on location) and is for small to medium size business and organizations.

    You will receive an online questionnaire beforehand and I will follow up with a summary and next steps after our meeting.

    The consultation can include:

    • Social Media best practice 
    • Paid digital advertising (Facebook/Instagram advertising, Google ads, Microsoft Ads, Native Advertising)
    • Marketing challenges 
    • Define marketing objectives 
    • How to reasearch your competitive landscape 
    • Your ideal customer 
    • Marketing Strategy 

     

    We also offer a  Digital Marketing Audit  and E-Commerce Support.   (please refer to those topics on this page for more information) 

    Cost 

    FREE 

    Contact details Bwitched

    Yvonne Pflieger
    BWitched 
    Telephone: 0438 693 158 
    Email: Yvonne@bwitched.com.au
    Web: www.BWitched.com.au
    LinkedIn: www.linkedin.com/in/yvonnepflieger

     

     

  • Causeway Innovation 

    Making innovation happen

    Identifying new opportunities for you and your business.

    This service is aimed at owner managers of small and mid-sized businesses in the Noosa Shire. The focus is on thinking of new ways to do business and growing stronger as we move – hopefully - through and beyond the COVID-19 crisis.

    All participants will also receive a free digital or hard copy of ‘Stronger. How innovative small businesses are turning a crisis into growth.’ This 52-page report includes over 60 practical examples and four case studies of how small businesses have grown through the pandemic.
     

    Offering

    Online consultation – typically 60 to 75 mins - to help business owner managers to identify opportunities to add value and grow the business through innovation. This is a chance to step back from the day-to-day business and think about what you would like to achieve over the next few years – ideas to boost your business and make it more fun to run. An opportunity to:

    •    Consider your personal and business objectives for the next 3 years and beyond.
    •    Identify the gap between current position and where you want to be.
    •    Generate new ideas and new ways of doing business.
    •    Review your business model to identify different ways of doing business and generating profit.

    Cost Causeway Innovation
    FREE

    Contact
    Colin Graham 
    Telephone: 0418 594 545
    Email: cgraham@causewayinnovation.com
    Web: Causeway Innovation
    Linked in: Colin Graham 

     

     

     

    Leigh Kelson 

    Offering

    Delivered by Zoom, 1 hour session to;

    1. Understand current business positioning, strategy/risk.
    2. Provide an Innovation Strategy/Risk  framework for reducing operating expenses, and extending runway. 
    3. Explore Re-engineering of business model, distribution, new products etc. 
    4. Seek and position for future opportunities, identify emerging trends, capital flows 
    5. An Action Plan will developed up around this framework. 

    Cost
     FREE

    Contact
    Leigh Kelson
    Number: 0407 581 993 
    Email: leigh@beachcity.com.au
    Linked in: https://www.linkedin.com/in/leighkelson/

  • Business Mentoring Noosa is a voluntary organisation that helps local small businesses address new opportunities, resolve business issues or address skills issues through the one to one mentoring of business owners.

    As part of the Panel, Business Mentoring Noosa are offering Noosa based businesses one free mentoring session (up to one hour) to provide the opportunity for businesses to assess suitability before committing to the membership and mentoring program. 

    *Please note that this is an addtional offer and does not count towards the limit of three service providers permitted under this program 

    Please email Business Mentoring Noosa directly to take up this offer.  

    Email: Business Mentoring Noosa
    Website: Business Mentoring Noosa 
    Telephone: 5406 1291

*Businesses can access up to a total of three suppliers, with no more than one from each different category. 

Disclaimer: Please note that the advice offered will only be recommendations made by these panellists and does not constitute formal advice.   Noosa Council accepts no liability for the accuracy, reliability, currency or completeness of the advice provided to any business by any Panellist  to which you have consulted.  Council will not be liable for any loss or damage arising out of the use of, or reliance on the advice provided to you by these panellists. Council has relied on information provided by the  service providers in assessing their suitablity for involvement in the Panel and does not guarantee the suitability or quality of each provider. Eligible businesses should satisfy themselves that the professional they have engaged is suitable for their needs.