Short Stay Letting and Home Hosted Accommodation Local Law

On 21 October 2021, Noosa Council adopted a new local law for short stay letting and home hosted accommodation. The new local law commenced on 1 February 2022. 

The new local law regulates the ongoing operation of short stay letting and home hosted accommodation and manages the impacts on permanent residents and guest safety.

From 1 February 2022, a one-off application will need to be made, under the new local law, for all existing and new properties operating short stay letting or home hosted accommodation, unless identified as exempt.

Annual renewal of the approval will be required while the short stay letting or home hosted accommodation activity continues to operate at the property. 

On commencement of the new local law from 1 February 2022,  complaints will be managed through a centralised 24/7 complaints hotline. Short stay let properties are required to display an approval notice at the front of the property, including the 24/7 complaints hotline number and approval number.

Complaints will be made directly to the complaints hotline - (07) 5329 6466, which will then notify the property's nominated contact person of the complaint. The contact person must respond to a complaint within 30 minutes of being notified. 

A Guide to Good Management of Short Stay Letting and Home Hosted Accommodation has been prepared to provide additional information and best practice ways to manage properties used for short stay letting and home hosted accommodation to meet the requirements of the local law.

For further information on the requirements under the new local law for short stay letting or home hosted accommodation and the requirements for the lodgement of an application, refer to the relevant information tabs below.

Introduction of the new local law followed extensive community consultation. Find out more about the consultation here.

Note: A short stay letting or home hosted accommodation property must have lawful town planning rights to operate prior to gaining a local law approval. This must be demonstrated in the application. Lawful planning rights may be through a development approval; as accepted development or accepted development subject to requirements in Noosa Plan 2020; existing use rights; or a superseded planning scheme approval. Refer to the Making an Application tab below for further information.