How to register for My Aged Care

Noosa Seniors provide a range of ageing specific services as well as community-based services for senior residents that reside in the Noosa Shire, who are aged over 65 years (50 years and over Aboriginal and Torres Strait islander people).

Our groups are funded through the Commonwealth Home Support Program (CHSP and in order to access the groups and receive a subsidised cost to attend ($5), you must be registered with My Aged Care (MAC).   

To register for My Aged Care please follow the below steps.   FYI – sometimes you are on hold for a period of time but you will eventually get through to a representative.

Step 1

Call MAC directly on 1800 200 422 to speak with a representative in order to discuss your needs.  An assessment will be scheduled.  Sometimes it is over the phone or a MAC assessor will come to your home.  This might appear to be intrusive for you however, not only is it necessary in order for you to receive subsidised services but also it will allow you to gain access to aged care services should your circumstances change. 

Step 2

MAC will assess your needs and assist you in accessing the services you require. On many occasions they will call you back from a mobile phone.  If you choose not to pick up from an unknown mobile number they will attempt to call you again.  Please be mindful of this.

Step 3

When you are assessed please let them know that you wish to nominate Noosa Seniors as your preferred provider.  Email or call Linda Wylie on 5329 6214 to advise that you have been assessed.

Step 4

After your assessment the Assessor will enter your details into the My Aged Care portal and notify Noosa Seniors that you wish to attend our Health and Social Wellbeing groups.  We will send out some documentation for you to peruse and sign. 

Step 5

We commence your support.

Please note that your privacy and confidentiality will be protected.