Business Support Programs

Lady working in office

Business programs & projects from local, state and federal government agencies and from local not-for-profit business groups are available to support new businesses and foster business development.

Businesses of all sizes can find information, services and links to government programmes using  It is a whole of government service providing essential information on planning, starting, funding and growing your business. This online resource acts as a one stop portal to access government information, grants, forms and services. For a summary of Business Queensland programs visit: Build Your Future

Subscribe to the NewsletterFacebook page, Twitter, LinkedIn, and YouTube accounts for regular updates.  Visit News for current updates

Business Queensland

The Business Queensland portal provides business and industry with a single point of access to Queensland government information and regulatory series and provide information on:

  • Starting and running a business in Queensland
  • Queensland’s many industry sectors
  • Investing in Queensland

Business can also contact 13 QGOV (13 74 68) or stay in touch via Facebook, Twitter, LinkedIn.

Subscribe to the QLD Government's Small Business Connect newsletter here.   Previous editions can be found here

Business Support Programs and Projects:

  • The Office of the Queensland Small Business Commissioner provides information and advocacy support to small business, including informal resolution and mediation of lease disputes.

    Small Business Support summary – the Queensland Small Business Commissioners Office has prepared a summary of the most valuable and relevant business support info for small business, It contains handpicked information, support, services and assistance of relevance to small business. 

    Who we help

    • Small business owners based in Queensland
    • Small business lease tenants based in Queensland, and their landlords

    What assistance we provide


    • We advocate for changes that benefit small businesses
    • We help small businesses navigate all levels of government
    • We are a voice for Queensland small business as a member of the National Small Business Commissioners network, and various taskforces and roundtables
    • We champion the Small Business Friendly  Councils initiative


    • We connect with small business and key stakeholders through face-to-face engagements and online channels
    • We help small businesses see the critical messages and support available
    • We promote the benefits of small business to the whole community


    • We answer enquiries and connect small business to services that can help
    • We share the common questions and answers to keep all small businesses informed

    Dispute Resolution

    • We assist small businesses with informal resolution of small business leasing disputes, including COVID-19 affected leases
    • We administer a small business lease dispute mediation process


    To View the website, click here 


  • Looking after your own health is paramount during such times, especially your mental health.  Programs below offer mental health support. 

    The NewAccess for Small Business Owners program - is a free and confidential mental health coaching program for small business owners across Australia. They can be contacted on 1300 945 301.

    Supporting the mental health and wellbeing of small business owners program - Business Balance will support small business owners take proactive steps to improve their mental health and will be implemented early in 2021.

    Ahead for Business -  Connects small business owners to the support, resources and tools they need to take action on their mental health and wellbeing

    EMERALD - pro-active mental wellbeing care offered by USC.  This is an evidence driven program for adults experiencing early signs that their mental wellbeing needs proactive attention

    Small Business Mental Health - Support services and resources that offer business and mental health advice and assistance. 

    Small Business Owner's Guide to creating a Mental Health and Wellbeing Plan - A guide that can be used if you are a sole trader, or to help support your employees' mental health.

    B Well and Prosper Program  -  A website to discover Wellbeing & Mental Health tools, resources, programs and information to support Sunshine Coast small business owners and employees. Visit B_Well & Prosper for more information.

    Beyond Blue provides immediate mental health services.  Talk through any anxiety you may be experiencing with a trained mental health professional.  Call 1 300 224 636.

    Founders Mental Health Session - Advance Queensland is upporting free mental health consultations for founders for the month of August. Book here.  Password: Founders_Health

    Workout videos -  Look after your mental health by participating in these exercise videos brought to you by the Noosa Aquatic Centre & Leisure Centre, including Yoga, Fitbarre and Pilates.

    Boost Your Healthy - The Queensland Government has launched Boost Your Healthy, a series of online videos and tips turning backyards into gyms and using Queensland’s sporting greats as personal trainers and motivators.

  • Whether you are starting or looking to grow, your business plan will explain all the important aspects of your business. It maps your current situation, identifies your goals, and describes what actions to take to move your business forward. Valuable information on various planning processes and template can be found via the following websites:

    Business Planning Portal

    This portal covers a broad range of topics to assist in planning your business development including writing a business plan, marketing, innovation, market research, export and succession planning.

    Business Planning Portal

    First Business App

    This app can help you work out whether you are ready to start a business. 

    First Business App

    Australian Securities & Investment Commission's Small Business website

    This website provides an array of information for business owners and intenders including ASIC's Small Business Booklet, provides a handy summary of what yuou need to know when operating a small business, and a webcast of a small business journey. 

    Small Business 

    Self Start

    Self Start is a Federal government portal aimed at supporting people through the first stages of starting a business.

    Self Start webpage

    Business Planning Kit

    This free business planning kit provides easy to understand templates, tools and information to assist you write a business plan, including a financial plan.

    Business Planning Kit

    Australian Business Licence and Information Service

    Australian Business Licence and Information Service (ABLIS), is a free online service that will help business find the right local, Queensland and Australian government licences, permits, registrations, approvals and codes of practice you need to operate a business.

    It offers:

    • a summary of state or territory, local and Australian government requirements
    • information about licence fees, how to apply, periods of cover and renewals
    • how to access application and renewal forms
    • who to contact for more help and information

    ABLIS website

  • JobMaker will be payable for up to 12 months for each new job and is available from 7 October 2020 to employers who hire eligible employees aged 16-35. Click here, for more information.

  • This site offers a range of information and initiatives to help grow and expand your business. Covers topics such as Starting a Business, Hiring Staff,  Reducing Red Tape, Tax MeasuresImproving Cash Flow and Digital Advice.

    Small Business website

  • The Small Business Workplace Health and Safety Program provides free and easy to use services to help manage health and safety in Queensland businesses.

    The Program offers Safety workshops; workplace consultations; presentation and information sessions; group session and workplace safety guidance. There is no cost.

    This program is suited to Queensland small businesses that have limited or no safety systems in place.

    Small Business Workplace Health and Safety Program

  • Beyond Blue has developed this Mental Health Guide to help support small business owners. There is also a range of information and resources on the Small Business section of the Heads Up website.

  • The Chamber of Commerce and Industry Queensland is Queensland’s peak association for employers in any industry. It is a not for profit organisation run by business owners. Members pay a fee to join to access services.  Their website has a wide range of advice and information relating to managing and running a business.

    Employer Assistance Hotline

    Through their Employer Assistance Hotline, CCIQ helps members manage staff entitlements, performance management issues, termination, redundancies and other employment-related matters. The hotline number is 1300 135 822.

    Employee Assistance Hotline


    EcoBiz is a free program that helps businesses save money by reducing energy, waste and water consumption and introducing sustainable strategies into their business. The program includes one-on-one coaching, site survey, tools to benchmark, workshops and webinars. Members will gain access to free tools to monitor how much energy, water and waste your business uses.


  • RDA Brisbane is delivering the Australian Small Business Advisory Services (ASBAS) program throughout Queensland, including the Sunshine Coast. The scheme delivers low cost, high quality, digital advisory services to small businesses, to help them increase their online presence and compete in a digital world. The program is delivered through a combination of channels including:

    • One-on-one consultations delivered face-to-face, online or over the phone
    • Interactive webinars
    • Face-to-face workshops

    For more information, including current webinars and workshops, visit their website.

  • Explore our eresources for company and industry research, business law and other business topics. Discover how to stay up to date with news resources, and use our resources to learn and upskill.

    State Library of Queensland business resources

Did you know that most cyber attacks are directed at smaller businesses? Download this free ebook from SmartCompany to read advice from the nation's leading experts and analysts which gives a detailed plan of how to protect your businesses.