General Enquiries
If your request is in relation to an emergency or an urgent situation please contact Council on (07) 5329 6500. Do not use the online chat, online form or send an email in these instances.
CHRISTMAS / NEW YEAR HOURS - 2023/24
NOOSA COUNCIL CUSTOMER SERVICE
Our walk-in Customer Service Centre at Tewantin will close from 2.30pm, Friday, December 22, and reopen January 2.
Our Customer Service Team is still available on the phone on the following business days - Call (07) 5329 6500:
Friday, December 22, 8.30am – 2.30pm
Wednesday, December 27, 8.30am – 5pm
Thursday, December 28, 8.30am – 5pm
Friday, December 29, 8.30am – 2.30pm
Closed public holidays.
NOOSA LIBRARIES
Noosaville and Cooroy Libraries will be closed on the scheduled public holidays (Christmas Day, Boxing Day and New Years Day).
The Mobile Library will be off the road from Wednesday, December 20, with service resuming on Thursday, January, 4.
For more information, visit the Noosa Libraries website
NOOSA AQUATIC CENTRE
The NAC will close for Christmas Day only. Other Christmas opening hour changes are as follows:
Christmas Eve and New Year’s Eve – 7am - 2pm (no classes)
Tuesday, December 26 (Boxing Day) – 7am-6pm (no classes)
Wednesday, December 27 to Saturday, December 30 – 7am-6pm (no classes)
Sunday December 31 (New Years Eve) 7am - 2pm (no classes)
Monday January 1 (New Year’s Day) – 7am-6pm (no classes)
Wednesday, January 2 - Normal hours resume
For more information, visit the NAC’s website
NOOSA LEISURE CENTRE
The Leisure Centre closes 12 noon, Wednesday, December 20, and reopens Tuesday, January 2, 2024.
For more information, visit the Leisure Centre’s website.
NOOSA REGIONAL GALLERY
The Gallery will close at 3pm, Saturday, December 23, and re-open on Tuesday, January 2, 2024.
THE J
The J is closed from 12pm, Friday, December 22, 2023, reopening 9am, Tuesday, January 2, 2024.
For what’s on at The J over the holidays, visit the website.
NOOSA SENIORS
Noosa Seniors operations and services will be closed from Monday, December 25, 2023, up to and including Monday, January 1, 2024.
In-home services will resume as normal from Tuesday, January 2.
Social Groups will resume as normal from Monday, January 8.
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You can request a service by filling out our online customer request form, and a council staff member will respond to your request as required.
This is the best way to request a service from Council, such as road maintenance, bin replacement and reporting graffiti.
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Customer Service Centre - (07) 5329 6500, 8.30am - 5.00pm Monday to Friday (excluding public holidays) - including After Hours emergencies where a Duty Officer will assess the urgency of your call.
Telephone assistance
If you need an interpreter please call the Translating and Interpreting Service (TIS) on 131 450.
If you have a hearing or speech impairment you can contact the National Relay Service.
Phone:-
133 677 (hearing impaired)
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1300 555 727 (speech impaired).
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All enquiries can be emailed to mail@noosa.qld.gov.au
NOTE: If your request is in relation to an emergency or an urgent situation please contact council on (07) 5329 6500. Do not send an email in this instance.
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Available 8:30am – 4:30pm Monday to Friday (excluding Public Holidays) by clicking the online chat icon at the bottom of the page.
If the service is closed, you can still lodge a request for service via the online requests form.
Please note that all information collected through Online Chat is in accordance with the privacy statement.
If your request is in relation to an emergency or an urgent situation please contact council on (07) 5329 6500. Do not use the online chat, online form or send an email in these instances.
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Council office:
8.30am - 4.30pm Monday to Friday (excluding public holidays)
9 Pelican Street, TewantinBuilding and Plumbing Services:
8.30am - 4.30pm Monday to Friday (excluding public holidays)
183 Eumundi Noosa Road, Noosaville -
Chief Executive Officer
Noosa Shire Council
PO Box 141
Tewantin QLD 4565 -
Snap Send Solve is a free app that can be used to alert Council of issues in the community such as potholes, illegal dumping, overflowing bins etc.
The app is free and available from the Apple Store or Google's Play Store. Simply search for the Snap Send Solve app and follow the prompts to download onto your mobile device.
For more information go to the Snap Send Solve website.
Privacy
Council will use any personal information provided for the intended purpose only and for remaining in contact with you. Council is authorised to collect this information in accordance with the Local Government Act 2009 and other local government Acts. Your personal information is only accessed by persons authorised to do so. Your personal information is dealt with in accordance with council's Terms of Use guideline.