Home Hosted Accommodation
Hosting guests in bed and breakfast style accommodation or within spare rooms within a dwelling has been part of the visitor accommodation offer for some time in Noosa, albeit in limited numbers.
Under the former Noosa Plan 2006, home hosted accommodation required a planning approval to assess the impacts of the use, particularly on the residential amenity of the neighbourhood, and to place conditions on the operation of the use.
With the rise of online booking platforms however, some residents established home hosted accommodation without planning approval.
With the commencement of the new Noosa Plan 2020, home hosted accommodation is now regarded as a home based business and no longer needs planning approval, provided the minimum accepted development requirements of Noosa Plan 2020 can be met.
However, matters such guest safety and the potential impacts of the ongoing use on residential amenity still
needs to be regulated. Therefore, a new local law has been adopted to regulate and manage the ongoing operation of home hosted accommodation.
A one-off application for approval is required for all home hosted accommodation properties, requiring annual renewal while the property continues to be used for home hosted accommodation.
Conditions will be placed on the approval which must be adhered to, including a code of conduct for guest behaviour.
A Guide to Good Management of Short Stay Letting and Home Hosted Accommodation has been prepared to provide additional information and best practice ways to manage properties used for home hosted accommodation to meet the requirements of the local law.
Information on how to make an application or to download an application form for short stay letting can be found on our Making an Application page.
Find out how the local law applies to Short Stay Letting.
Frequently Asked Questions
Home hosted accommodation means the provision, or making available, of premises —
(a) for use by 1 or more persons (each an occupant), other than the owner of the premises, for less than 3 consecutive months; and
(b) which comprise—
(i) a habitable room at residential premises, for example, a bedroom, studio or cabin; or
(ii) bed and breakfast style accommodation; and
(c) where the person in charge of the premises resides at the premises whilst the occupant uses the
Home hosted accommodation requires a one-off approval under the proposed local law. The approval must be renewed annually while home hosted accommodation continues to operate.
An application form must be completed and application fees paid*. The following information must also be provided with the application:
A plan of the premises:
- a site plan showing location of all buildings including any outdoor entertainment area, swimming pool or spa, vehicle parking area and the location of each window and door opening of any adjoining residence;
- a floor plan showing use of each room and the maximum number of people to be accommodated in each bedroom.
Confirmation the premises can be lawfully used for home hosted accommodation:
- by a development approval; or
- as accepted development or accepted development subject to requirements in Noosa Plan 2020.
- the premises will not be used as a party house;
- the premises is lawfully constructed and classified for its use;
- a current pool safety certification has been issued by a licensed QBCC pool safety inspector; and
- a current electrical safety certification for the smoke alarms has been issued by a licensed electrical contractor.
* Fees have been waived until June 30, 2022.
Conditions will be placed on the approval which must be met at all times. A full set of conditions are attached and summarised in brief below.
- The operation of home hosted accommodation must not negatively affect surrounding residential amenity including but not limited to noise, overlooking or light spill.
- The operation of home hosted accommodation must not constitute a nuisance, including noise nuisance.
- Provision is made for occupants to leave and enter the premises without causing a disturbance to adjoining residents.
Provision is made for parking of the occupant’s vehicles on the premises, including boasts, trailers, jet skis and the like and stored to not cause a nuisance or inconvenience to adjoining premises. Onsite parking facilities must be used where provided.
Camping and caravanning prohibited
No provision is made for sleeping or camping on the premises in a tent, caravan, campervan or similar.
Broadform public liability insurance is held at all times which provides indemnity in an amount not less than $10,000,000.
- Waste and recycling bins are provided and kept clean, tidy and in a hygienic condition.
- Waste containers are placed on the kerb side frontage for collection and for no longer than 24 hours before or after collection day.
- If part of a community titles scheme and the body corporate manages the bins, then consistent with bylaws.
- If there is no kerb side general waste collection – waste must be removed and disposed of at a general waste facility.
A written record of each complaint received must be kept including the details of the complaint, date and time of the complaint and how the complaint was resolved or addressed, and must be kept for a period of 2 years.
A register must be kept of each occasion the premises was used for home hosted accommodation, the duration and the number of guests and must be kept for a period of 2 years.
Council inspection of records
The complaints register and the guest register must be made available for inspection by Council within 5 business days.
Applications for approval will be accepted from 1 February 2022. Applications should be made as soon as practical after this time. Council acknowledges operators may need some time to prepare the application material and make changes regarding the safety of the property or initiate a local management framework to comply with the local law requirements prior to making the application.
Council will determine the application and annual renewal fees structure in early 2022. The new fees will commence from 1 July 2022.
In the meantime, Council has waived any fees for applications submitted until 30 June 2022.
The code of conduct for guest behaviour must be displayed at the premises, made available to guests and on websites or social media used to promote the premises.
Code of conduct displayed and made available
The code of conduct for guest behaviour outlines minimum behavioural standards for guests to maintain the residential amenity of surrounding permanent residents. The code of conduct is a condition of approval and must be adhered to.
The code of conduct:
Vehicles to be stored to not cause a nuisance or inconvenience to adjoining premises, and be parked within parking facilities on the premises where provided.
Use of the premises, including any outdoor area of the premises, for example, an outdoor entertainment area, deck, balcony, swimming pool or spa, must not
- detrimentally affect the residential amenity (including but not limited to noise, overlooking or light spill) enjoyed by residents adjoining or in the vicinity of the premises; or
- cause a nuisance (including a noise nuisance); or
- display unacceptable behaviour, for example loud aggressive behaviour, yelling, screaming, arguing; excessively loud cheering, clapping or singing; or create a level of noise which is in excess of the acceptable levels described by Queensland Government legislation for environmental protection (noise);
An occupant of the premises must not sleep or camp on the premises in a tent, caravan, campervan or similar facility.
Pets occupying the premises must be managed and not cause a nuisance (including a noise nuisance).
General waste (including the separation of recyclable waste) must be placed in a waste container.
The grounds of the premises are kept in a safe and tidy condition.
Complaints regarding guest behaviour are always directed to the host residing at the property in the first instance. The host is responsible for dealing with and resolving complaints.
For further information on the requirements for home hosted accommodation under Noosa Plan 2020, which is defined as a ‘home based business’ please refer to Noosa Plan 2020 Fact Sheet 4: Home Hosted Visitor Accommodation.