About Right to Information and Privacy
What is Right to Information?
Right to Information was introduced by the Queensland Government to give the community greater access to information.
The following legislation replaced the Freedom of Information Act 1992, and came into effect on 1 July 2009.
The RTI Act gives the community the right to access information held by government, including council, unless contrary to public interest.
The IP Act governs how government manages personal information and guides how people can access this personal information and advise council of changes to it.
Right to Information aims to:
- make more information available
- provide equal access to information across the community
- protect an individual’s personal information.
The Right to Information legislation gives a person the right to access and amend information held by council unless there is a good reason for it not to be provided. People have a right to access their personal information held by council under the Information Privacy Act 2009. Individuals have a right to access personal and non-personal information held by government under the Right to Information Act 2009.
Council will take all reasonable and appropriate steps to protect the privacy of individuals as required by the Queensland Information Privacy Act 2009 and associated Information Privacy Principles (IPPs) contained in that Act.
If you think Council has breached your privacy, you may lodge a privacy complaint with Council’s Governance Branch. Council will take your complaint seriously, investigate thoroughly and provide you with a response. If you are not satisfied with Council’s response, you may make a complaint to the Queensland Office of the Information Commissioner.
For more information about Right to Information or Information Privacy, please:
- visit the Queensland Government's Right to Information website.
- call council's customer service centre