Community Feedback Panel
Join Noosa Council's Feedback Panel
Hearing from different members of our community is important to us. It helps us to make decisions and improve our services in line with community expectations and available resources.
We are creating a panel, comprising of residents and ratepayers who wish to provide feedback to Council.
The Panel will service two purposes:
- Help create a representative sample of our community for statistically valid research and feedback on Council services and responsibilities. When we undertake research, a different randomised list of participants is created. This means you may not be invited to participate in every activity. To assist in creating each representative panel, we will ask for demographic information such as age, gender and the suburb in which you live.
The first project using the representative Panel will be the Noosa Council Satisfaction Survey, starting in late April 2025. This survey will be conducted by Place Score (an independent third party contracted by Council) who will ask randomly invited participants to rate the performance of Council services and share what is important to you. This will contribute to Council’s future planning to meet community needs and priorities.
- We will also utilise the panel for major community engagement projects to provide feedback on various topics to inform decision making.
Using this approach, the feedback from the Panel will be in addition to other methods designed to collect engagement feedback from everyone in the broader community, such as Your Say Noosa surveys, community pop-up events and email submissions.
We may use this panel approximately 6 times per year, however as some of the research involves randomised samples, you may not receive an invitation for each engagement activity.
Join the Panel
By clicking the link above, you will be asked if you would like to be involved and if so, provide your demographic and contact details. Noosa Council will use the personal information collected for the purpose of inviting you to participate in Council’s satisfaction survey and future community engagement activities. Council is authorised to collect this information in accordance with the Local Government Act 2009 and associated laws. Access to your personal information will only be provided to the appropriate Council employees and authorised officers and may also be disclosed to contracted third parties for the purposes of issuing the survey, specific research regarding Council services and/or community engagement activities, or if required to do so by law. This personal information will be handled in accordance with Council’s Privacy Policy.
If at any stage you would no longer like to be a part of the Panel, please email the Panel here.
Information on previous surveys
The 2021 telephone survey - undertaken in June 2021 by independent market research company Market Facts (Qld) - surveyed 400 Noosa residents on both the performance of our Council in delivering our broad range of services and on the importance residents place on those activities.
Council is currently using the results from the 2021 Liveability survey and outcomes from its Corporate Plan community engagement in 2022. Council hopes to conduct a more extensive community survey when funding permits.
The results of the 2021 Community Satisfaction Survey(PDF, 1MB) provide us with vital information to ensure our corporate priorities are aligned with our community's values and expectations. It also assists in identifying areas for improvement.
Previous surveys
2019 Community Satisfaction Survey(PDF, 2MB)
2017 Community Satisfaction Survey(PDF, 2MB)