COVID-19 Community Support and Wellbeing

In response to COVID-19 Council is working with a number of organisations to help support the community during this difficult time. 

Find information on this page on the types of community support that is available in the Noosa region. 

A message from the Queensland Government:

• People are encouraged to prepare in advance in relation in what they will need to put in place to support them during this period.  For an example click here.
• People are encouraged to make use of online food deliveries, and/or grocery and pharmaceutical services where these are available. For a list of local Noosa based suppliers that are open for trading and may home deliver click here.
• People are encouraged to put support plans in place through their personal support network such as family and friends who live nearby or neighbours
• Connect with local services who may be able to assist e.g. St Vincent de Paul, The Salvation Army.
• People who do not have any other options or vulnerable people such as people with disabilities and seniors, who are in quarantine and do not have the capacity to be self-reliant can call the Community Recovery Hotline on 1800 173 349 to request assistance. Seniors (over 65) can call the My Aged Care contact centre on 1800 200 422 for help with food and necessities.

  • Are you in need or know someone who could use some assistance during this time? Council has put together a list of hardworking and caring local organisations who can assist with the following:

    • Emergency food relief
    • Mental health support
    • Laundry & shower facilities
    • Welfare and financial assistance

    Download the fact sheet here

    Council have called local suppliers to see who is home delivering during this time. Download a list of suppliers here and contact them directly.

    Tenancy advice during COVID-19

    Are you a tenant with questions regarding your lease or tenancy during the COVID-19 crisis? QSTARS is a free independent advice and referral service for all Queensland renters. Contact them on 1300 744 263.

  • There are a number of websites and services available that offer support for people concerned about COVID19 or people who are distressed because they are in self-quarantine or sick.

    Lifeline Is a national charity open to all Australians in personal Crisis and Headspace is the national youth mental health foundation.

    Beyond Blue Corinavirus Online Forum has a thread dedicated to coping during the Corinavirus outbreak with people sharing stories and experiences.

    Australian Government Department Head to Health is a digital platform to improve your own mental health, or support somebody else with mental health issues.

    Queensland Government Department of Communities, Disability Services and Seniors provides information that can assist our community in a time of crisis.

  • Boost Your Healthy During COVID-19

    Need support, inspiration and ideas to stay healthy and active at home during COVID-19?

    Looking after our health and wellbeing is always important, especially now with the COVID-19 pandemic and the upcoming flu season. And while staying at home can make it challenging to be active and eat well, there’s still so much we can be doing. In fact, now could be the perfect time to try some fresh new ways to boost your daily dose of Healthy

    Boost Your Healthy is part of a co-ordinated response to COVID-19 by the Queensland Government.

    Find helpful information on:

    • Physical activity
    • Healthy eating
    • General wellbeing

     

     

     

  • COVID-19 and Recovery Series for Not For Profit Organisations

    Managing your community organisation though any crisis can seem like an impossible task, particularly when you are already stressed by the personal affects of disaster.  Most clubs will have already gone through the shutdown phase but there’s still work to be done, even if activities aren’t taking place.  In this series of 60 minute webinars, we will be discussing the issues and offering solutions based on years of experience and the most up to date information available.

    Register now for one of these fantastic webinars designed to assist local Noosa regional clubs and organisations:

    Topics:

    • Communicating and Meeting During Covid
    • Shut Down, Restart, Repeat
    • Managing Money and Laws In An Ever Changing Framework
    • Is Our Strategic Plan Even Relevant Now?

     

    Financial Assistance Available for Not For Profit Organisations

    Boosting cash flow for employers

    Federal Government is providing up to $100,000 to eligible small and medium-sized businesses and not-for-profits that employ people. The minimum amount provided across two payments
    will be $20,000. Payments will help cash flow so businesses and not-for-profits can continue operating, paying bills, and retaining staff. Find out more here.

    JobKeeper payment

    Not-for-profit entities that have been significantly impacted by COVID-19 will be able to access a wages subsidy to continue paying employees. The JobKeeper program will enable employers to claim a fortnightly payment of $1,500 per eligible employee from 30 March 2020, for a maximum of six 
    months. Find out more here.

    COVID-19 Jobs Support Loans

    Applications are now open for the Queensland Government’s $500 million COVID-19 Jobs Support Loan scheme. The scheme is for businesses and not-for-profit organisations financially affected by COVID-19 to retain employees and maintain their operations, and will assist with carry-on expenses such as employee wages, rent, rates and other related expenditure. Applications are open until 25 September 2020 or until funding is fully committed. Find out more here.  

    Payroll Tax Relief

    Immediate payroll tax refunds of $740 million for COVID-19 affected businesses.
    A payroll tax holiday and deferral until the end of 2020 for eligible not-for-profits. Find out more here

    Electricity Bill Relief

    Sole traders, small and medium businesses will get a $500 rebate on their power bill. Any business consuming less than 100,000 kilowatt hours will receive the rebate, which will automatically be applied on business electricity bills. Find out more here.

    Guidance for not-for-profit community groups (Office of Fair Trading)

    The Office of Fair Trading (OFT) understands that businesses, licensees and not-for-profits may need special consideration during the novel coronavirus outbreak.
    If your incorporated community organisation is having difficulty meeting an OFT lodgement due date (e.g. annual return after an AGM) because of an impact from COVID-19, contact the OFT to request special consideration. For general information for consumers and businesses affected by COVID-19 click here.

    Guidance for Human Services organisations

    For funded community organisations that deliver community services in our region (e.g. social housing, counselling, youth services), the Community Services Industry Alliance provides guidance on how to plan and implement business continuity measures in the community services sector.

    Waste and Electricity

    Would your community group like to reduce or cancel waste services to save money during this time? Council can arrange this, simply email the Waste Team to discuss your needs.

    If your organisation is experiencing difficulty making the electricity payment due to COVID-19 we encourage groups to contact their energy provider to discuss what help and support is available to you. Click here to learn more.

    Does your organisation need assistance with volunteers?

    For information about how your volunteer based organisation can plan and operate in light of COVID-19, visit Volunteering Queensland for a range of resources including business continuity plans and measures to protect volunteers and the people you serve.

  • Council’s Volunteer’s Noticeboard has a range of volunteering opportunities that help local people. This noticeboard will be updated daily. Organisations looking for volunteers are urged to email Council’s Community development team.

    For information about how your volunteer based organisation can plan and operate in light of COVID-19, visit Volunteering Queensland for a range of resources including business continuity plans and measures to protect volunteers and the people you serve.

    Queensland Government Care Army - Queensland needs you!

    The Care Army is made up of everyday Queenslanders who want to help older people living in the community who may not have friends, family or neighbours who are able to support them.

    • We’re calling on Queenslanders to do what Queenslanders do best: look out for each other.
    • We need to enlist a CARE ARMY to protect up to one million Queensland seniors during the COVID-19 crisis.
    • During the floods, we had the mud army – an army of volunteers helping Queenslanders get back on their feet.
    • The CARE ARMY is about bringing Queenslanders together to lend a hand to seniors and people most at-risk during this pandemic.

    Register now to be a Care Army Volunteer

  • How you can help

    Check in with family, friends and people who may need extra care in the community

    Here are some ways you can support those who are particularly vulnerable (face to face interactions should be limited):

    • Check in using video phone apps like Skype
    • Drop them a note (after you have washed your hands) to let them know you are there print example below.
    • Join or create a local Covid-19 online support group like Yellowt
    • Offer to volunteer at a local supporting charity that reaches out to vulnerable people
    Covid Kindness download

     

     

  • This Fact Sheet is for the information and advice of older Australians. It outlines the COVID-19 facts and the measures you, your family and friends can take to protect older Australians. 

    Here are some ways to safely connect during this crisis with older family members, volunteers, friends and neighbours:

    The wonderful team at Noosa Community Support have compiled some tips, tricks, training and resources in an easy to follow video format which we hope you will find useful when it comes to managing your mental and physical health and general wellbeing at this time. Check out the videos here.

    Help with social support

    Check in with older adult neighbours. Send a text or email, phone them, or leave a note on their front door step/mailbox  – whatever they prefer (see example). Just let them know you’re thinking about them, and ask if they need anything. If you’re cooking, make a little extra and offer a dish to them; put it in a disposable container, use a disinfectant wipe to sanitize the outside of the container, and leave a thoughtful note.

    Offer to help with food and essentials

    Check-in with your senior neighbour before heading to the shop or safely help them with setting up a regular online delivery service. This could also be arranged with their local pharmacy to assist with their medications. Community organisations such as Meals on Wheels are available to seniors and can deliver food safely.

    • The Federal government has just announced a package to assist older Australians to stay at home. Encourage Older Australians who don’t have internet to call the My Aged Care contact centre on 1800 200 422 for help with food and necessities.

    Engage the children to contact or write to an elderly grandparent or older person

    With school closed for the time being, your children could help an older adult learn something new about today’s technology, whether it be a laptop or a TV remote. Or they might send emails to grandparents or elderly neighbours to chat about what they’re doing, or ask them to participate online in virtual classrooms, art shows or exercise class. Connect over the internet face to face where possible - have the kids email or write helpful instructions to access technology to do this.

    Reach out to a carer

    If you know someone caring for an older person with dementia or an illness, reach out to them. Many of them occasionally use respite care, but during this outbreak, these facilities are unavailable. Any support groups they normally attend might not be in session either. The lack of services may increase their stress. So help them set up phone or video conferencing with other care partners to share on ways to cope.

    Queensland Government Care Army - Queensland needs you!

    The Care Army is made up of everyday Queenslanders who want to help older people living in the community who may not have friends, family or neighbours who are able to support them.

    • We’re calling on Queenslanders to do what Queenslanders do best: look out for each other.
    • We need to enlist a CARE ARMY to protect up to one million Queensland seniors during the COVID-19 crisis.
    • During the floods, we had the mud army – an army of volunteers helping Queenslanders get back on their feet.
    • The CARE ARMY is about bringing Queenslanders together to lend a hand to seniors and people most at-risk during this pandemic.

    Register now to be a Care Army Volunteer

    Transport

    Council Cabs and the Flexilink Service are continuing as per normal without distruption to the service or schedule. Find out more information