Council is monitoring the evolving COVID-19 situation and is working closely with Queensland Health, who is the lead agency on the matter. Council's COVID-19 Response Team meets daily to assess the situation and determine whether any additional measures are required.
With the situation changing rapidly and announcements being made regularly by the Queensland Govenrment make sure you know the latest by visitng here.
Latest information for the Noosa community
The health and safety of the community is our highest priority, and we continue to close facilities to abide by the National Cabinet directions that are aimed at slowing the spread of the coronavirus (COVID-19).
All play equipment, skate parks and public BBQ’s across the Shire are closed. This is an indefinite closure of 80 playgrounds, four skate parks, the Tewantin Splash Park and 60 BBQs.
Council parks remain open to the community, but residents should follow the social distancing requirements and good hygiene protocols, when attending parks.
Public toilets also remain open and Council has increased its cleaning of the facilities and continues to provide hand soap.
The following Council-run facilities are CLOSED:
- Noosa Aquatic Centre (the NAC).
- Noosa Leisure Centre
- Butter Factory Cooroy
- Noosa Regional Gallery
- The J
- Noosa Library Service (Cooroy, Noosaville and Mobile Library)
- Peregian Digital Hub
- Council's Customer Service Counter in Pelican street is closed. Customers can still contact council via telephone or online
All these closures are in line with the Federal Government’s requirements to help slow the spread of COVID-19.
All Noosa Leisure Centre and Aquatic Centre memberships and visit passes will be suspended until the facilities re-opens. Payments for swimming lessons will also be suspended.
Customers wishing to return borrowed items can use the after-hours return facilities or can hold onto their books until libraries re-open.
We understand that the current COVID-19 situation is very difficult for travellers, however free camping is still not permitted in Noosa Shire. All persons travelling are urged to return home immediately.
Overseas visitors should take up accommodation options closer to where their return flights will be departing.
Backpacker and hostel accommodation is readily available in Brisbane. Also websites such as Aircamp provide details of campgrounds which are open during the pandemic. Overseas visitors should also contact their relevant consulate if they require further assistance.
Find out more in this Fact Sheet.
Council is currently maintaining all of its usual waste collection services for all customers – residential and commercial.
However, Council's waste facilities are now open for essential purposes only. In line with Federal Government requirements, doing a run to the tip to dispose of household or backyard rubbish is not considered essential travel.
Residents should only use the waste facilities to dispose of food waste and/or waste that may present a public health or safety risk if it can’t be collected during the weekly pick-up.
Only waste from delivery of essential services or businesses should be transported to the waste sites at Doonan, Cooroy and Pomona.
If you do need to go to the tip, please be aware there may be long queues.
For those making essential tip business, please be advised only cashless payments will be accepted.
Noosa River Holiday Park is open for essential travel reasons* only. The communal facilities (camp kitchens and amenities) will not be available to guests. As such, only bookings from fully contained guests can be accommodated.
The refund and cancellation policy has been relaxed – rather than having to provide at least 28 days notice to get a refund, booking holders are now able to cancel any booking within 4 months and receive a refund or transfer their booking to another period within 9 months.
* Essential travel is:
• essential accommodation while stopping at one location during a current road trip,
• travel on compassionate grounds and
• travel required to return to your place of residence.
SBS have developed a fantastic coronavirus multilingual portal with Australian information in 63 languages, including great videos. If you know of anyone who would benefit from this information, please let them know.
The Queensland Government have a range of useful information on what to do if you need to self-quarantine.
The information includes what it means for you, your family or others you live with, how to get things while in quarantine, what happens if you do not comply, and handy tips for keeping up spirits and reducing boredom.
Access the information on self-quarantine here.
Find out about the Federal Government's financial assistance to households and individuals.
- Income support for individuals
- Payments to support households
- Temporary early release of superannuation
- Temporarily reducing superannuation minimum drawdown rates
- Reducing social security deeming rates